YWCA Knoxville and the Tennessee Valley | Programs & Services

Domestic Violence Services

COVID-19 NOTICE (MARCH 13, 2020):

YWCA Knoxville and the Tennessee Valley places the health and safety of its clients, staff, members, and supporters at the highest level of importance. As we monitor the COVID-19 status in our service area, we are basing our decisions for program and facility operations on recommendations made by the Centers for Disease Control and Prevention (CDC), our local and state authorities, Knox County Schools and others. In an effort to promote social distancing, YWCA is suspending all group meetings and activities at all YWCA locations (Downtown Knoxville, Phyllis Wheatley Center and Oak Ridge) until further notice. We apologize for any inconvenience this may cause, and thank you for your understanding during this time.

YWCA Victim Advocates will be available via phone for those seeking domestic violence services. Safety Planning, Danger Assessments and other recommendations can be made over the phone to those seeking assistance. Serving those in need is a top priority and will continue through alternative methods. Call YWCA at 865-523-6126 for assistance.

Help is Available

If you are in immediate danger, please call 9-1-1. YWCA Knoxville and the Tennessee Valley offers support and services to women and families in Knox, Anderson, Loudon, and Roane Counties. Victim Advocates are available to provide assistance with orders of protection, accompany victims to court, conduct danger assessments, and develop safety plans. In addition, advocates also lead support groups and provide referrals to other local services as needed. Information is available 24 hours a day, by calling (865) 523-6126.

All victim advocacy services are offered at no charge and are completely confidential to ensure client safety.

Support Groups

• Bilingual (English/Spanish) Advocates

• Multilingual (English/French/Arabic/Spanish) Advocates

• Culturally-Specific Advocates are available for immigrant, refugee, Latinx, and African-American populations

Community Outreach

YWCA offers support groups in English, Spanish, and Arabic to women who have experienced domestic violence and to female family members. Although every domestic violence situation is different, victims/survivors may find it beneficial to talk about their feelings with others who are going through similar experiences. Led by trained facilitators, confidential support groups meet weekly and address a variety of issues related to domestic violence in a caring, nurturing environment.

Victim Advocacy Services

YWCA advocates and highly trained volunteers are available to conduct community education workshops at businesses, organizations, places of worship, schools, and other locations throughout the region. For more information or to request a workshop in your community, please call (865) 523-6126.

Domestic Violence

“Domestic violence (also called intimate partner violence, domestic abuse or relationship abuse) is a pattern of behaviors used by one partner to maintain power and control over another partner in an intimate relationship.” --- National Domestic Violence Hotline

Program History

Founded in 1988, the YWCA Victim Advocacy Program (VAP) is the only community-based non-shelter program in Knox County, the only program with advocates in both criminal and civil courts, and the only program with bilingual/bicultural advocates (Spanish, English, Arabic, and French). The YWCA is an onsite partner at the Knoxville Family Justice Center. YWCA advocates are stationed at the Family Justice Center, in court, and out in the community. In 2015, the YWCA expanded services to offer community based advocacy in Anderson County in English and Spanish, and added culturally specific services in 2017. In 2018 the YWCA added culturally specific services to Roane and Loudon counties.