YWCA Careers

Thank you for your interest in joining the YWCA Knoxville & the Tennessee Valley.  All current job postings will be listed on this page.

Application instructions: Please submit a completed online application, available here.  In addition, all applicants must submit a cover letter and resume (with references).  Applications may be submitted online, in person or mailed to following:

HR Department
Attention: Shelby Schilling
YWCA Knoxville & the Tennessee Valley
420 West Clinch Avenue
Knoxville, TN 37902
(865) 523-6126

The YWCA is pleased to offer a generous benefits package to all full-time employees, including medical, dental, vision and life coverage, a competitive retirement plan, generous vacation, sick, and holiday time, and loan forgiveness program.

The YWCA is an Equal Opportunity Employer and United Way Community Partner.

Domestic Violence Transitional Housing Coordinator

Position Description

Under general supervision of the Director of Social Services, provides social services to victims of domestic violence and their dependents in Anderson, Blount, Loudon, Roane and Sevier Counties. The goal of this position is to provide an advocate, counselor and referral agent for clients in acquiring transitional and permanent housing, social and health care services, employment, and such other services as needed.

 

Duties and Responsibilties

  • Using the knowledge of YWCA programs and policies, promotes the YWCA Knoxville and Tennessee Valley mission statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program. Participates in YWCA activities as required.
  • Recruits, develops, and maintains positive relationships with community partners including landlords.  Ensures successful execution of programming focused on safety, empowerment and acquisition of transitional and permanent housing for clients.
  • Conducts intake interviews with new clients and facilitates goal planning with each participant as assigned at initial intake appointment and thereafter.
  • Responsible for input of statistical data for assigned clients, continual data quality, and input of services and goals as directed.
  • Responsible for outcome measurement, program efficiency and class attendance records.  Required to maintain and submit records as required by grantors to Director of Social Services.  Works with CEO, Director of Social Services, and Director of Grants to ensure all grants and funding requirements are met.
  • Conducts intake and exit interviews to assess appropriateness for services, quality of services, and community needs.
  • Meets with clients on a in home or at the office on a walk-in basis or by appointment for individual counseling and/or referral. Provides the appropriate referrals and support in identifying employment, social and health care services, housing, and other services as needed based on client need and request.
  • Facilitates special groups for residents in development of self-sufficiency skills and/or acquiring social and health care services, employment, housing, and such other services.
  • Ensures successful execution of standards, policies and procedures of confidentiality and programming focused on empowerment and acquisition of permanent housing for clients.
  • Provides technical support to individual volunteers, groups, and field students as directed. 
  • Assists the Director of Social Services in special projects as requested and understands flexibility is a key component of the position.
  • Assures that confidentiality is maintained regarding all client information and agency proprietary information, including but not limited to record storage, organization, and maintenance.
  • Other duties as assigned.

 

Qualifications

Minimum education is a Bachelor level education in social work or counseling, or experience equivalent. Master’s level is preferred.  Familiarity with social service and community action agencies, and customer service delivery programs.  Strong writing and communication skills. Ability to work with diverse populations. Requires skills and life experiences that indicate sensitivity to domestic violence related issues and individuals with significant barriers to housing.  Must be able to maintain a flexible schedule.  Requires possession of organizational, numerical, communicational, computer, interpersonal, leadership and supervisory skills.

Freedom Inside Therapist: Knox County (Part-Time)

Position Description
The YWCA Knoxville seeks a knowledgeable, licensed therapist to provide clinical consultation for the Freedom Inside Program. The successful candidate will have experience in working with women in transition from incarceration who have experienced some form of domestic violence or other victimization.

This position will provide therapeutic support and crisis intervention to incarcerated women who have a history of domestic violence in Knox County, Tennessee. This will include individual and group counseling both pre-and post-release and working with a team of professionals to advocate for appropriate referrals and services.

Qualifications
This position requires a valid license to practice counseling or therapy, including conditional licenses. Minimum education is a Master level education in social work or counseling. Familiarity with social service and community agencies.  Strong writing and communication skills. Ability to work with diverse populations.

Phyllis Wheatley Center After School Enrichment Counselor

Position Description
This position works in our After School Enrichment Program for middle-school-age youth which is located at our Phyllis Wheatley Center. The YWCA seeks high quality, professional role-models with diverse skill-sets to provide individualized attention to students’ needs. We are looking for staff who are truly passionate about impacting the lives of young people and who are supportive and engaging.

Part-time: Monday-Friday after-school hours 2:00-7:00pm

Rate: $10.25 per hour

Responsibilities:

  • Providing a safe and secure environment;
  • Planning, challenging, enriching, age-appropriate activities;
  • Provide communication and conflict resolution;
  • Interacted positively with middle school age children
  • Accurately maintain and present necessary statistical data as required;
  • Demonstrates a passion for sports and fitness
  • Builds connections with students and demonstrates the usefulness of content and builds confidence based on accomplishment
  • Other duties as assigned.

Qualifications
This position requires a high school diploma or equivalent; associate’s degree, preferred. Must be willing to be certified in First Aid and CPR for adults and children, have a physical examination and a criminal background check. Must have experience working with youth or participation in youth-related clubs, classes or programs and must possess effective human relations skills; must be highly-motivated, enthusiastic and creative.

Phyllis Wheatley Center: Front Desk Clerk

Position Description
Under general supervision of the Director of the Phyllis Wheatley Center, this part-time position is responsible for front desk customer service, assisting YWCA members, clients and the first-line point of contact for the center. Provides administrative support services to the agency administration. We seek high quality, professional role-models with diverse skill-sets to provide individualized attention to students’ needs. We are looking for staff who are truly passionate about impacting the lives of young people and who are supportive and engaging.

Part-time: Monday-Friday 2:00pm-7:00pm

Salary: based on experience

Duties and Responsibilities :

  • Using the knowledge of YWCA programs and policies, promotes association and mission statement in the community. Interacts with other program personnel and volunteers to meet the needs of all YWCA members and participants.
  • Assist guests of the organization
  • Monitors attendance log
  • Accepts payments and records receipts.
  • Maintains security of the building by remaining alert to who is in the building, conducting regular rounds, and what is going on through communication with supervisor
  • Maintains confidentiality.
  • Other duties as assigned.

Qualifications
Job requires ability to multi-task and a great attitude. Requires strong attention to detail, excellent judgment and the ability to work without close supervision. A minimum of a high school diploma and relevant experience.

PRN Front Desk Receptionist

Position Description
YWCA Knoxville & the Tennessee Valley seeks a PRN receptionist.    Responsibilities include; providing excellent customer service, community referrals, assistance to program directors and being able to multi-task.  A GREAT ATTITUDE is required. Will need help as needed and over holidays including: Thanksgiving, Christmas and New Year’s. This is a part-time position with the opportunity for advancement.

Evening/Weekend Lifeguard

Position Description
Under general supervision of the Health and Fitness Director.  Lifeguards pool for aquatic classes, open swim and swimming lessons for the YWCA Club W.   Has strong knowledge and experience in lifeguarding.  Work outside of facility as a Club W ambassador.

 Duties and Responsibilities:

  1. Using the knowledge of YWCA programs and policies, promotes Association and Mission Statement in the community. Interacts with other program personnel, volunteers, and staff to meet the needs of all YWCA members and participants.  Participates in Association activities as necessary.
  2. Accepts pool responsibility and attends mandatory trainings put forth by the Health and Fitness Director.
  3. Listens to clients, instructors and community to assist in the Club W development.
  4.  Responsible for staying up-to-date with all certifications, especially CPR. Carries proof of CPR training at all times.
  5. Will work with the YWCA to ensure that the pool facility is clean and safe.
  6. Follows the YWCA policies and procedures in a case of an injury. The instructor/lifeguard will complete an incident report, available at the front desk.
  7. Promote memberships, awareness of programs and class offerings.
  8. Must be cognizant of emergency exits, fire extinguisher and telephone in case of emergency.
  9. Will notify the director two weeks in advance for planned absences. If you are ill, please call a substitute to cover your shift.
  10. Maintains confidentiality.
  11. Other duties, as assigned.

Qualifications
A high school diploma with lifeguard certification required. Should have paid or volunteer experience in life-guarding and be over the age of 16.  Requires skills and life experiences that indicate sensitivity to health related issues and low-income individuals.  Must be reliable and come with good references.  Requires possession of organizational, communication, interpersonal, and leadership skills.