YWCA Knoxville and the Tennessee Valley | Get Involved

Careers

Thank you for your interest in joining the YWCA Knoxville & the Tennessee Valley. All current job postings will be listed on this page.

Application instructions: Please submit a completed online application. In addition, all applicants must submit a cover letter and resume with references. Applications may be submitted online, in person or mailed to the following:

HR Department

Attention: Shelby Schilling

YWCA Knoxville and the Tennessee Valley

420 West Clinch Avenue

Knoxville, TN 37902

865-523-6126

YWCA Knoxville and the Tennessee Valley is pleased to offer a generous benefits package to all full-time employees, including medical, dental, vision and life coverage, a competitive retirement plan, generous vacation, sick, and holiday time. YWCA is an Equal Opportunity Employer and United Way Community Partner.

Current Opportunities

Domestic Violence Victim Advocate: Knoxville Family Justice Center

YWCA seeks an energetic, passionate victim advocate focused on domestic violence and providing services at the Knoxville Family Justice Center. The successful candidate will have social service experience working with clients in the area of domestic violence and community resources in Knox County.

Responsibilities: the Domestic Violence Advocate will counsel and provide crisis intervention to victims in Knox County, Tennessee which impacts over 1,500 clients annually. This will include understanding of culture, identifying victims’ needs, maintaining confidentiality, insuring the delivery of services to victims of domestic violence, dating violence, sexual assault, and stalking. The advocate will provide services at the Knoxville Family Justice Center.

Qualifications: minimum educational requirement for this position is Bachelor level education in social work or counseling, or experience equivalent. Familiarity with social service and community action agencies, and customer service delivery programs. Must possess strong writing and communication skills and the ability to work with diverse populations.

Supporting Youth Experiencing Trauma (SYET) Program Group Facilitator

YWCA seeks an energetic, passionate part–time counselor to lead therapeutic support groups for elementary, middle and high school students who have experienced trauma. The curriculum-based program incorporates CBT theory and is focused on teaching coping skills to students and providing support for their families and caregivers. The successful candidate will have experience in working with youth and leading groups, as well as possess clinical knowledge and skills while upholding the social work code of ethics and demonstrating professionalism throughout the community.

Responsibilities: under the general supervision of the Senior Director of Programs, this part-time position leads Supporting Youth Experiencing Trauma programming, implements program screening, facilitates groups, parent engagement sessions and communicates with referral sources, site representatives and parents and guardians. The SYET group facilitator will work closely with the SYET coordinator who will oversee coordination and scheduling at each site and serve as a liaison. This part time position would required scheduled, but flexible hours during school and after school.

Qualifications: minimum educational requirement for this position is Master-level education in social work, counseling, or a related field or Bachelor-level education and experience equivalent. Familiarity with social service, criminal and civil courts, juvenile court, community action agencies, and customer service delivery programs. Strong written and communication skills required. Ability to work with diverse populations.

Domestic Violence Victim Advocate: African American Population

Under the general supervision of the Victim Advocacy Program Coordinator, this culturally specific position will counsel and provide crisis intervention to African American victims in Knox and Anderson County using culturally relevant best practices. This will include understanding of culture, identifying victims’ needs, maintaining confidentiality, insuring the delivery of services to victims of domestic violence, dating violence, sexual assault, and stalking. The advocate will seek collaboration and partnership with culturally specific organizations, churches, religious institutions, schools, social services agencies, businesses, and others to reach victims in underserved areas in Knox and Anderson County.

Responsibilities:

1. In collaboration with the court system, community, and partners, identify and support victims in the criminal and civil court processes by identification of resources, rights, and domestic violence related services.

2. Works with the Family Justice Center, partners, law enforcement, the courts and court staff, government entities and others to assure victims are receiving the highest quality of support to victims as they negotiate these systems.

3. Trains, teaches, and guides staff, community members, and fellow partners in the implementation of domestic violence related program activities using best practice social work theory and methods.

4. Attends workshops and community initiatives and events to advance the work of domestic violence victim advocacy at a minimum of 15 hours per year.

5. Demonstrates understanding of legal system and role of victim advocate.

6. Maintains appropriate detailed records of services provided, information, and provides reports as required through EmpowerDB database and client files.

7. Acts as a positive emissary for the agency within the organization and in the community. Promotes the YWCA Mission Statement in the community and with clients and volunteers. Interacts with other program personnel, volunteers, and staff to meet the needs of our clients. Participates in YWCA Association activities.

Additional responsibilities: Accepts on-call requirements; maintains confidentiality; tracks weekly timesheet and ensures accuracy through BambooHR; communicates well both orally and in writing; other duties as assigned.

Qualifications: minimum educational requirement for this position is Bachelor level education in social work or counseling, or experience equivalent. Familiarity with social service and community action agencies, and customer service delivery programs. Strong writing and communication skills. Ability to work with diverse populations.

Front Desk Clerk: Part Time, PRN

Under general supervision of the Front Desk Supervisor, this part-time position is responsible for front desk customer service, assisting YWCA members, clients and the first-line point of contact for the downtown center. Provides administrative support services to the agency administration. This position involves working weekends and holidays.

Responsibilities:

1. Using the knowledge of YWCA programs and policies, promotes association and mission statement in the community. Interacts with other program personnel and volunteers to meet the needs of all YWCA members and participants.

2. Answers phone calls and assist guests of the organization.

3. Works with the Women’s Housing Program staff (WHP) to implement procedures that directly affect the work of the front desk.

4. Accepts payments and records receipts.

5. Keeps lobby, first floor, and desk area in a professional manner, maintains responsibility for the lobby including light cleaning and maintenance.

6. Accept, dry and sort donations.

7. Maintains security of the building by remaining alert to who is in the building, conducting regular rounds, and what is going on through communication with supervisor, front desk log, and WHP staff.

8. Attends monthly scheduled staff meetings.

9. Accepts on call status to assist in 24 hour coverage of front desk to include daytime, evening, overnight, and holiday hours.

10. Maintains confidentiality.

Qualifications: Job requires ability to multi-task and a great attitude. Requires strong attention to detail, excellent judgment and the ability to work without close supervision. Proficiency in Microsoft office required. Prior supervision experience preferred. A minimum of a high school diploma and relevant experience.

After-School Enrichment Counselor: Phyllis Wheatley Center

This position works in our After-School Enrichment Program (ASEP) for middle-school-age youth, located at the YWCA Phyllis Wheatley Center (124 S. Cruze Street). We seek high quality, professional role-models with diverse skill-sets to provide individualized attention to student’s needs. We are looking for staff who are truly passionate about impacting the lives of young people in a supportive and engaging environment.

Responsibilities:

1. Providing a safe and secure environment for all youth.

2. Planning, challenging, enriching, age-appropriate activities; mentoring and tutoring.

3. Accurately maintain and present necessary statistical data as required.

4. Provide application and practice for school day skills and knowledge in a way that strengthens learning.

5. Builds connections with students and demonstrates the usefulness of content and builds confidence based on accomplishment.

6. Enhances learning with the kinds of experiences that the school day has less time to provide.

7. Demonstrates a passion for learning.

Qualifications: Position requires a high school diploma or equivalent; associates degree, preferred. Must be willing to be certified in First Aid and CPR for adults and children, have a physical examination and a criminal background check. Must have experience working with youth or participation in youth-related clubs, classes or programs and must possess effective human relations skills; must be highly-motivated, enthusiastic and creative.

Phyllis Wheatley Center Night/Weekend Rental Coordinator

Under general supervision of the Director of the Phyllis Wheatley Center, is responsible for managing rental agreements and providing excellent customer service. This position is part-time and on nights and weekends.

Responsibilities:

1. Provides a safe and secure environment for facility patrons and/or clients.

2. Ensure appropriate use of facilities

3. Assisting patrons and/or clients with general needs while utilizing the facility.

4. Cleaning and/or building maintenance.

5. Administrative tasks and other duties as assigned.

Qualifications: Position requires a high school diploma or equivalent; associates degree, preferred. Must be willing to be certified in First Aid and CPR for adults and children, have a physical examination and a criminal background check. Must have experience working with youth or participation in youth-related clubs, classes or programs and must possess effective human relations skills; must be highly-motivated, enthusiastic and creative.

Evening/Weekend Lifeguard

Under general supervision of the Health and Fitness Director. Lifeguards pool for aquatic classes, open swim and swimming lessons for the YWCA Club W. Has strong knowledge and experience in lifeguarding. Work outside of facility as a Club W ambassador.

Responsibilities:

1. Using the knowledge of YWCA programs and policies, promotes Association and Mission Statement in the community. Interacts with other program personnel, volunteers, and staff to meet the needs of all YWCA members and participants. Participates in Association activities as necessary.

2. Accepts pool responsibility and attends mandatory trainings put forth by the Health and Fitness Director.

3. Listens to clients, instructors and community to assist in the Club W development.

4. Responsible for staying up-to-date with all certifications, especially CPR. Carries proof of CPR training at all times.

5. Follows the YWCA policies and procedures in a case of an injury. The instructor/lifeguard will complete an incident report, available at the front desk.

6. Will work with the YWCA to ensure that the pool facility is clean and safe.

7. Promote memberships, awareness of programs and class offerings.

8. Must be cognizant of emergency exits, fire extinguisher and telephone in case of emergency.

9. Will notify the director two weeks in advance for planned absences. If you are ill, please call a substitute to cover your shift.

Qualifications: A high school diploma with lifeguard certification required. Should have paid or volunteer experience in life-guarding and be over the age of 16. Requires skills and life experiences that indicate sensitivity to health related issues and low-income individuals. Must be reliable and come with good references. Requires possession of organizational, communication, interpersonal, and leadership skills.