YWCA Knoxville and the Tennessee Valley | Get Involved

Careers

Thank you for your interest in joining the YWCA Knoxville & the Tennessee Valley. All current job postings will be listed on this page.

Application instructions: Please submit a completed online application. In addition, all applicants must submit a cover letter and resume with references. Applications may be submitted online, in person or mailed to the following:

HR Department

Attention: Shelby Schilling

YWCA Knoxville and the Tennessee Valley

420 West Clinch Avenue

Knoxville, TN 37902

865-523-6126

YWCA Knoxville and the Tennessee Valley is pleased to offer a generous benefits package to all full-time employees, including medical, dental, vision and life coverage, a competitive retirement plan, generous vacation, sick, and holiday time. YWCA is an Equal Opportunity Employer and United Way Community Partner.

Please complete and submit online application here.

Current Opportunities

Director of Development

General Description of Duties:

Under general supervision of the CEO, is responsible for the development, implementation, and coordination of an integrated donor development program that encompasses best practices and strategically targets all levels of giving for YWCA Knoxville and the Tennessee Valley, while ensuring that activities involved are conducted in accordance with the policies set by YWCA’s Board of Directors.

Job Duties and Responsibilities:

Using the knowledge of YWCA programs and policies, promotes the YWCA Mission Statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program. Participates in YWCA activities as required.

• Oversees fundraising activities for YWCA operations including major giving, special events, direct mail appeals, and corporate partnership initiatives.

• As a member of the leadership team, works closely with CEO to develop and lead annual fundraising strategy for the organization.

• Cultivates relationships with current and prospective funders and supporters.

• Serves as staff liaison to special events committees. Develop agendas and supporting materials in coordination with board committee chair and CEO. Attends board or executive committee meetings as requested.

• Directs and coordinates with Development Associate to ensure accurate data entry, gift processing, and timely acknowledgements to all donors.

• Directs and coordinates with Development Associate to ensure positive volunteer experiences and cultivate volunteer and community partner engagement.

• Works closely with Director of Communications to coordinate integrated development and communications strategy.

• Supervises coordination of event contractors, vendors, volunteers, and staff for special events.

• Maintains strict confidentiality of donor and client information.

• Requires occasional weekend and evening hours for special events/fundraising activities.

• Other duties as assigned.

Minimum Knowledge and Training Requirements:

• Bachelor's degree and three to five years of fundraising or stewardship experience. Evidence of successful events management, sponsorship acquisition, donor stewardship required.

• Excellent oral communication skills and writing expertise, an understanding of the mission of the YWCA, and enthusiasm for the people served and the programs created.

• Excellent interpersonal skills in person by phone and in writing, with a high degree of professionalism.

• Experience managing donor database system, and/or ability to quickly learn new database management. Highest attention to detail required.

• Must be detail-oriented, with strong organizational, analytical and planning skills, and a desire to work with diverse constituencies.

• Must have a "people first" attitude and possess the ability to think creatively, work under pressure and within time constraints, and work efficiently as part of a team.

• Proficiency with Microsoft Office: Word, Excel, PowerPoint.

Keys of Hope Women’s Clinical Care Coordinator

General Description of Duties:

Under general supervision of the Director of Social Services, provides clinical care and program coordination of YWCA’s Keys of Hope Women’s Program (KOH). Services provided include, but are not limited to, case management, recovery support, crisis and general counseling. The goal of this position is to provide an advocate, counselor and referral agent for clients in acquiring social and health care services, employment, housing, and other community services as needed. Supervises KOH Social Service Counselor and provides supervision to BSW and MSSW field interns assigned to the Keys of Hope Women’s Program.

Job Duties and Responsibilities:

Using the knowledge of YWCA programs and policies, promotes the YWCA Knoxville and Tennessee Valley mission statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program. Participates in YWCA activities as required.

• Recruits, develops, and maintains positive relationships with community partners.

• Participates in monthly Knox County Homeless Coalition and YWCA Staff Resource Group meetings.

• Ensures successful execution of programming focused on financial empowerment and transition to permanent housing for KOH clients.

• Conducts intake interviews with assigned new clients and facilitates goal planning with each client as assigned at initial intake appointment and quarterly thereafter.

• Responsible for initial input of statistical data into KnoxHMIS for assigned clients, continual data quality, and input of services and goals as directed. Oversees coordination of Addiction Recovery Program (ARP) and Tennessee Department of Corrections Reentry Housing Program (TDOC RHP) and meets all grant tracking and reporting requirements.

• Responsible for outcome measurement, program efficiency and class attendance records. Required to maintain and submit records on a monthly basis as required by grantors. Works with Director of Social Services and Director of Grants to ensure all grants and funding requirements are met.

• Supervises KOH Social Service Counselor and provides supervision to BSW and MSSW field interns assigned to the Keys of Hope Women’s Program.

• Conducts intake and exit interviews to assess appropriateness for services, quality of services, and community needs.

• Ensures effective communication with front desk staff, including regular communication with Front Desk Team Leader.

• Reviews, maintains, and manages ongoing waitlist for applicants in order to maximize occupancy and delivery of services; communicates with maintenance staff promptly and regularly for assistance.

• Oversees long-term study with former clients to assess outcomes and identify future program objectives.

• Meets with clients on a walk-in basis or by appointment for individual support, case management and/or referral services. Provides the appropriate referrals and support in identifying employment, social and health care services, housing, and other services as needed based on client need and request.

• Complete case management plans with new clients within the first two weeks and maintain follow-up appointments to assess and change case management plans to meet the needs of the clients.

• Addresses concerns related to client compliance with program policies and guidelines to evaluate change in status, level of need, resource availability, and continued appropriateness for program.

• Facilitates recovery support groups, individual recovery support activities, and reports per standards set out by agency. Meets all expectations in delivery of service, appropriate documentation, and confidentiality including the Social Work Code of Ethics, HIPAA compliance, and confidentiality policies of the YWCA.

• Facilitates special groups for clients in development of self-sufficiency skills and/or acquiring social and health care services, employment, housing, and such other services.

• Ensures successful execution of standards, policies and procedures of programming focused on financial empowerment and acquisition of permanent housing for KOH clients.

• Provides technical support to individual volunteers and groups, and field students as directed by Director of Social Services.

• Attends mandatory monthly meeting for KOH clients and scheduled weekly staff meetings.

• Coordinates building safety or maintenance activities to ensure safe environment for clients.

• Assists Director of Social Services, Director of Grants, and Chief Capital Campaign Officer in special projects as requested and understands flexibility is a key component of the position.

• Assures that confidentiality is maintained regarding all client information and agency proprietary information, including but not limited to record storage, organization, and maintenance.

• Accepts rotating on-call status as assigned.

• Other duties as assigned.

Minimum Knowledge and Training Requirements:

Minimum educational requirement for this position is a Master’s-level education in social work or counseling, or equivalent experience. Familiarity with social service and community action agencies and customer service delivery programs. Ability to work with diverse populations. Requires skills and life experiences that indicate sensitivity to health-related issues and low-income individuals with significant barriers to housing. Must be able to maintain a flexible schedule. Requires possession of organizational, numerical, communicational, computer, interpersonal, leadership and supervisory skills.

Phyllis Wheatley Center After-School Enrichment Program (ASEP) Counselor

General Description of Duties:

With a mission to eliminate racism and empower women, YWCA Knoxville and the Tennessee Valley (YWCA) is a leading force in community change. Across a six-county service area, YWCA offers transitional housing and supportive services to women who would otherwise be homeless; advocacy, outreach, and support groups for victims of domestic violence; health and fitness opportunities for low-income individuals; and comprehensive education and afterschool programming for youth and their families.

This position works in our After-School Enrichment Program (ASEP) located at the YWCA Phyllis Wheatley Center in East Knoxville. This program serves middle school-aged youth. We are seeking high-quality professional role-models with sound character and a diverse skillset to provide support and attention to our students’ needs, social and emotional development, and academic success. We are looking for part-time staff who are truly passionate about impacting the lives of young people in a supportive and engaging environment. This person will be available to serve between the hours of 2:30pm and 6:30pm, Monday thru Friday.

Job Duties and Responsibilities:

1. Provide a safe and secure environment for all youth.

2. Plan activities that are challenging, enriching and age appropriate.

3. Be able to follow and implement daily lesson plan for specific empowerment area.

4. Serve as a positive role model, mentor and as a tutor (when needed).

5. Accurately record and maintain program data as required.

6. Provide application and practice for school day skills and knowledge in a way that strengthens learning.

7. Build connections with students, demonstrate the usefulness of content being taught, and help to build student confidence through success.

8. Enhance the learning environment by teaching and demonstrating life skills including but not limited to: self-awareness, critical and creative thinking skills, decision making skills, problem solving skills, effective communication skills, interpersonal skills, empathy and coping skills.

9. Demonstrate a passion for learning.

10. Possess a working and applicable knowledge of technology including, but not limited to: Chromebooks, PC/Laptop, Microsoft Word, Google Classroom, Microsoft Teams, Outlook, Excel, Canvas, Zoom, etc.

12. Possess the 4-B’s: Be responsible. Be accountable. Be professional. Be present.

11. Maintain confidentiality of program participants.

Minimum Knowledge and Training Requirements:

Position requires a high school diploma or equivalent; associate’s degree, preferred. Must be willing to be certified in First Aid and CPR for adults and children, have a physical examination and a criminal background check. Must have experience working with youth or participation in youth-related clubs, classes, or programs. Must possess effective human relations skills and must be highly motivated, enthusiastic, and creative.

Domestic Violence Transitional Housing Coordinator

General Description of Duties:

Under general supervision of the Director of Victim Services, provides social services to victims of domestic violence and their dependents in Knox, Anderson, Blount, Loudon, Roane and Sevier Counties. The goal of this position is to provide an advocate, counselor and referral agent for clients in acquiring transitional and permanent housing, social and health care services, employment, and such other services as needed. This is a temporary position until September 2021, with the option of becoming a permanent position, pending grant approval.

Job Duties and Responsibilities:

Using the knowledge of YWCA programs and policies, promotes the YWCA Knoxville and Tennessee Valley mission statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program. Participates in YWCA activities as required.

• Recruits, develops, and maintains positive relationships with community partners including landlords. Ensures successful execution of programming focused on safety, empowerment and acquisition of transitional and permanent housing for clients.

• Conducts intake interviews with new clients and facilitates goal planning with each participant as assigned at initial intake appointment and thereafter.

• Responsible for input of statistical data for assigned clients, continual data quality, and input of services and goals as directed.

• Responsible for outcome measurement, program efficiency and class attendance records. Required to maintain and submit records as required by grantors to Director of Victim Services. Works with CEO, Director of Victim Services, and Director of Grants to ensure all grants and funding requirements are met.

• Conducts intake and exit interviews to assess appropriateness for services, quality of services, and community needs.

• Facilitates special groups for clients in development of self-sufficiency skills and/or acquiring social and health care services, employment, housing, and such other services.

• Meets with clients in home or at the office on a walk-in basis or by appointment for individual counseling and/or referral. Provides the appropriate referrals and support in identifying employment, social and health care services, housing, and other services as needed based on client need and request.

• Provides technical support to individual volunteers, groups, and field students as directed.

• Ensures successful execution of standards, policies and procedures of confidentiality and programming focused on empowerment and acquisition of permanent housing for clients.

• Attends scheduled staff and agency wide meetings.

• Assists the Director of Victim Services in special projects as requested and understands flexibility is a key component of the position.

• Assures that confidentiality is maintained regarding all client information and agency proprietary information, including but not limited to record storage, organization, and maintenance.

• Other duties, as assigned.

Minimum Knowledge and Training Requirements:

Minimum education is a Bachelor level education in social work or counseling, or experience equivalent. Familiarity with social service and community action agencies, and customer service delivery programs. Bilingual/Spanish fluency are preferred. Strong writing and communication skills. Ability to work with diverse populations. Requires skills and life experiences that indicate sensitivity to domestic violence related issues and individuals with significant barriers to housing. Must be able to maintain a flexible schedule. Requires possession of organizational, numerical, communicational, computer, interpersonal, leadership and supervisory skills.

Justice for Families Program Coordinator

General Description of Duties:

Under general supervision of the Director of Anderson County Services, provides administration and program oversite of the OVW Justice for Families grant funded supervised visitation and safe exchange program in Anderson County. This program is focused on providing supervised visitation and safe exchange services for the children of victims of domestic violence in and around Anderson County.

The program coordinator will possess an understanding of culture, victims’ needs, and confidentiality, ensuring the delivery of services to victims of domestic violence, their children, as well as those who have perpetrated violence. The program coordinator will provide services at the Oak Ridge site of YWCA Knoxville and the Tennessee Valley. This position may require consistent evening and weekend hours.

The program coordinator will coordinate the implementation of the project utilizing best practice standards as outline in the program’s guiding principles, implement training and education related to domestic violence and the program, oversee program staff, coordinate and facilitate partner meetings and referrals, and act as a spokesperson in the community. The program coordinator will ensure staff deliver non-judgmental services with an emphasis on healthy relationships and healing from violence in a safe and supportive environment.

Job Duties and Responsibilities:

Using the knowledge of YWCA programs and policies, promotes the YWCA Knoxville and Tennessee Valley mission statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program. Participates in YWCA activities as required.

• Successfully coordinates the implementation phases of the supervised visitation and safe exchange program. Coordinates site plan development with YWCA leadership. Develops program policies and procedures based on best practices and guiding principles. Works closely with program technical assistance providers to ensure program success.

• Recruits, develops, and maintains positive relationships with community partners, including court personnel. Ensures successful execution of programming focused on safety, empowerment, and understanding of the dynamics of domestic violence.

• Coordinates visitation scheduling utilizing best practices and guiding principles of supervised visitation programming. Conducts intake interviews with new clients and facilitates goal planning with participants using trauma informed approach, in addition to assessing for appropriateness for services.

• Maintains professional relationships with parents, family members, and children. Treats all family members with respect and without judgement. Participates in ongoing assessment and evaluation of the family’s goals. Provides verbal feedback to families regarding their conduct and progress in the visits.

• Responsible for tracking of statistical data for assigned clients, continual data quality, and input of services and goals as directed.

• Responsible for outcome measurement, program efficiency, and accurate client records. Required to maintain and submit records as required by grantors to the Director of Anderson County Services. Works with Director of Anderson County Services and Director of Grants to ensure all grants and funding requirements are met.

• Ensures successful execution of standards, policies and procedures of confidentiality and programming focused on empowerment and safety.

• Provides technical support to individual volunteers, groups, and field students as directed.

• Attends scheduled staff and agency wide meetings.

• Assists the Director of Anderson County Services in special projects as requested and understands flexibility is a key component of the position.

• Assures that confidentiality is maintained regarding all client information and agency proprietary information, including but not limited to record storage, organization, and maintenance.

• Other duties, as assigned.

Minimum Knowledge and Training Requirements:

Minimum educational requirement for this position is Master-level education in social work, counseling, or a related field Bachelor-level education and experience equivalent. Familiarity with social service, criminal and civil courts, juvenile court, community action agencies, and customer service delivery programs. Strong written and communication skills required. Ability to work with diverse populations. Requires skills and life experiences that indicate sensitivity to domestic violence related issues and families in need of healing and restoration. Must be able to maintain a flexible schedule with evening and weekend work expected. Requires possession of organizational, numerical, communicational, computer, interpersonal, leadership and supervisory skills.

GameChangers Project Coordinator

With a mission to eliminate racism and empower women, YWCA Knoxville and the Tennessee Valley is a leading force in community change. GameChangers is a unique program, conceived by YWCA Knoxville and the Tennessee Valley, that teaches boys and young men about healthy and unhealthy relationships, violence in relationships, skills for speaking out when they witness violence against women, and more. GameChangers sets itself apart by using a hands-on, group mentoring model to pair small groups of middle school boys with adult male mentors. By focusing on topics discussed less often, such as healthy masculinity, victim blaming and bystander intervention skills, GameChangers offers a well-rounded and thorough curriculum.

General Description of Duties:

Under general supervision of the Director of Community and Donor Relations, this full-time position provides leadership and development of all areas related to the delivery of the GameChangers program including but not limited to: collaborative work with community partners, training, reporting, recruiting, and project planning. The preferred candidate will have a strong interest in engaging men in our community and raising awareness around domestic violence, dating violence, sexual assault, stalking and bystander intervention.

Job Duties and Responsibilities:

Using the knowledge of YWCA programs and policies, promotes the YWCA Knoxville and the Tennessee Valley Mission Statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program. Participates in YWCA activities as required:

1. Lead the implementation of GameChangers through collaboration building, planned meetings, focus groups, reporting, evaluation measures and processes related to increasing partner site locations, and mentor development.

2. Supervision of two GameChangers Mentor Coordinators. Oversee weekly execution of programmatic goals

3. Lead outreach for awareness of GameChangers programming.

5. With knowledge of research and project development, develop vision and strategy for continued program growth.

4. Recruit community and site partnerships. Serve as the point of contact for GameChangers.

7. Present at public speaking engagements in the community related to GameChangers, as needed.

6. Lead and collaborate with community partners through quarterly meetings.

8. Ensure that all program activities are focused on effective gender-based violence prevention and intervention strategies for elementary and middle school youth, addressing sexual assault, domestic violence, dating violence, and stalking.

9. Be knowledgeable and seek training on the dynamics, identification, and referral of children and youth exposed to sexual assault, domestic violence, dating violence and/or stalking, and demonstrate understanding on the intersection of domestic violence and trauma experienced by children, youth, and young adults exposed to violence.

11. Demonstrate cultural competency in development of project and interaction with constituents.

10. Follow policies and procedures regarding information sharing, confidentiality, and privacy rights of VAWA, HIPPA, federal law, and other relevant laws and rules applicable to the work provided by agency and partners.

13. Other duties related to the implementation of the program, as assigned.

12. Assure that confidentiality is maintained regarding all client information and agency proprietary information.

Minimum Knowledge and Training Requirements:

Minimum educational requirement for this position is a Bachelor’s degree in social work, psychology, counseling, family studies or related field. Additionally, two to five years of experience participating in research, designing surveys, conducting focus groups, leading staff and/or volunteers, and working with diverse constituents preferred.

This position will be posted until filled.

GameChangers Mentor Coordinator

With a mission to eliminate racism and empower women, YWCA Knoxville and the Tennessee Valley is a leading force in community change. GameChangers is a unique program, conceived by YWCA Knoxville and the Tennessee Valley, that teaches boys and young men about healthy and unhealthy relationships, violence in relationships, skills for speaking out when they witness violence against women, and more. GameChangers sets itself apart by using a hands-on, group mentoring model to pair small groups of middle school boys with adult male mentors. By focusing on topics discussed less often, such as healthy masculinity, victim blaming and bystander intervention skills, GameChangers offers a well-rounded and thorough curriculum.

General Description of Duties:

Under general supervision of the GameChangers Program Coordinator, this part-time position provides leadership and implementation of mentor recruitment and development of GameChangers program including but not limited to: collaborative work with community partners, training, reporting, recruiting, and project planning. The preferred candidate will have a strong interest in engaging men in our community and raising awareness around domestic violence, dating violence, sexual assault, stalking and bystander intervention.

Job Duties and Responsibilities:

Using the knowledge of YWCA programs and policies, promotes the YWCA Knoxville and the Tennessee Valley Mission Statement in the community and interacts with other YWCA personnel, volunteers, and staff to meet the goals of the program. Participates in YWCA activities as required:

1. Effectively work towards the implementation of GameChangers through collaboration building, planned meetings, focus groups, reporting, evaluation measures and processes related to increasing partner site locations, mentor development, and volunteer recruitment.

2. Recruit mentors and serve as the point of contact for mentor volunteers.

3. Coordinate and facilitate mentor trainings and workshops.

4. Ensure all mentors are engaged in all activities as outlined by the program, such as: on-going trainings, capacity building and implementing project activities.

5. Develop vision and strategy for continued growth and retention of mentor volunteers. Continually foster mentor relationships through volunteer engagement activities.

6. Serve as a spokesperson for project in the community through public speaking engagements related to GameChangers, as needed.

7. Ensure that all program activities are focused on effective gender-based violence prevention and intervention strategies for elementary and middle school youth, addressing sexual assault, domestic violence, dating violence, and stalking.

8. Be knowledgeable and seek training on the dynamics, identification, and referral of children and youth exposed to sexual assault, domestic violence, dating violence and/or stalking, and demonstrate understanding on the intersection of domestic violence and trauma experienced by children, youth, and young adults exposed to violence.

9. Follow policies and procedures regarding information sharing, confidentiality, and privacy rights of VAWA, HIPPA, federal law, and other relevant laws and rules applicable to the work provided by agency and partners.

10. Demonstrate cultural competency in development of project and interaction with constituents.

11. Assure that confidentiality is maintained regarding all client information and agency proprietary information.

12. Other duties related to the implementation of the program, as assigned.

Minimum Knowledge and Training Requirements:

Minimum educational requirement for this position is a Bachelor’s degree in social work, psychology, counseling, family studies or related field, or Associate’s degree and equivalent work experience. Additionally, two to five years of experience of leading volunteers, and working with diverse constituents preferred.

This position will be posted until filled.

Front Desk Clerk: Part Time, PRN

With a mission to eliminate racism and empower women, YWCA Knoxville and the Tennessee Valley (YWCA) is a leading force in community change. Across a six-county service area, YWCA offers transitional housing and supportive services to women who would otherwise be homeless; advocacy, outreach, and support groups for victims of domestic violence; health and fitness opportunities for low-income individuals; and comprehensive education and afterschool programming for youth and their families.

The YWCA Knoxville is a non-profit organization located at 420 West Clinch Ave in Downtown Knoxville.Under general supervision of the Front Desk Supervisor, this part-time position is responsible for front desk customer service, assisting YWCA members, clients and the first-line point of contact for the downtown center. Provides administrative support services to the agency administration. This position is part time as needed and holidays. Possible shifts include 7am-3pm, 3pm-11pm and 11pm-7am. Serious inquires only.

Duties & Responsibilities:

1. Using the knowledge of YWCA programs and policies, promotes association and mission statement in the community. Interacts with other program personnel and volunteers to meet the needs of all YWCA members and participants.

2. Answers phone calls and assist guests of the organization.

3. Works with the Women’s Housing Program staff (WHP) to implement procedures that directly affect the work of the front desk.

4. Accepts payments and records receipts.

5. Keeps lobby, first floor, and desk area in a professional manner, maintains responsibility for the lobby including light cleaning and maintenance.

6. Accept, dry and sort donations.

7. Maintains security of the building by remaining alert to who is in the building, conducting regular rounds, and what is going on through communication with supervisor, front desk log, and WHP staff.

8. Attends monthly scheduled staff meetings.

9. Accepts on call status to assist in 24 hour coverage of front desk to include daytime, evening, overnight, and holiday hours.

10. Maintains confidentiality.

11. Other duties as assigned.

Qualifications: Minimum Knowledge and Education to Meet Position Requirements Job requires ability to multi-task and a great attitude. Requires strong attention to detail, excellent judgment and the ability to work without close supervision.Proficiency in Microsoft office, required. Prior supervision experience preferred. A minimum of a high school diploma and relevant experience.

Phyllis Wheatley Center Night/Weekend Rental Coordinator

Under general supervision of the Director of the Phyllis Wheatley Center, is responsible for managing rental agreements and providing excellent customer service. This position is part-time and on nights and weekends.

Responsibilities:

1. Provides a safe and secure environment for facility patrons and/or clients.

2. Ensure appropriate use of facilities.

3. Assisting patrons and/or clients with general needs while utilizing the facility.

4. Cleaning and/or building maintenance.

5. Administrative tasks and other duties as assigned.

Qualifications: Position requires a high school diploma or equivalent; associates degree, preferred. Must be willing to be certified in First Aid and CPR for adults and children, have a physical examination and a criminal background check. Must have experience working with youth or participation in youth-related clubs, classes or programs and must possess effective human relations skills; must be highly-motivated, enthusiastic and creative.

Evening/Weekend Lifeguard

Under general supervision of the Health and Fitness Director. Lifeguards pool for aquatic classes, open swim and swimming lessons for the YWCA Club W. Has strong knowledge and experience in lifeguarding. Work outside of facility as a Club W ambassador.

Responsibilities:

1. Using the knowledge of YWCA programs and policies, promotes Association and Mission Statement in the community. Interacts with other program personnel, volunteers, and staff to meet the needs of all YWCA members and participants. Participates in Association activities as necessary.

2. Accepts pool responsibility and attends mandatory trainings put forth by the Health and Fitness Director.

3. Listens to clients, instructors and community to assist in the Club W development.

4. Responsible for staying up-to-date with all certifications, especially CPR. Carries proof of CPR training at all times.

5. Follows the YWCA policies and procedures in a case of an injury. The instructor/lifeguard will complete an incident report, available at the front desk.

6. Will work with the YWCA to ensure that the pool facility is clean and safe.

7. Promote memberships, awareness of programs and class offerings.

8. Must be cognizant of emergency exits, fire extinguisher and telephone in case of emergency.

9. Will notify the director two weeks in advance for planned absences. If you are ill, please call a substitute to cover your shift.

Qualifications: A high school diploma with lifeguard certification required. Should have paid or volunteer experience in life-guarding and be over the age of 16. Requires skills and life experiences that indicate sensitivity to health related issues and low-income individuals. Must be reliable and come with good references. Requires possession of organizational, communication, interpersonal, and leadership skills.